Frequently Asked Questions

The answers to all of your questions.


These are the most frequently asked questions I’m asked. Get in touch if you need any further information.

You can place an order by filling out the enquiry form or sending an email to I will aim to respond to your message within 48 hours.

Please include the date needed for collection, the approx number of servings needed and any possible design/theme ideas.

All orders require a non refundable 50% deposit to be paid in order to hold the spot within the diary.

Preferably 1 month notice is required, however there are times where shorter notice can be given. Please get in touch to discuss.

Unfortunately I do not cater to allergies or food intolerances at the moment. I am not an allergen free kitchen therefore cannot offer this service at the present time.

Zoe’s Little Cake House runs a collection only service at this time from a residential address. Collection is by appointment only.

Once you have received your cake it can be stored in a cool, dry place out of direct sunlight. Fondant covered cakes should not be placed in the fridge.

If you would like to freeze any leftover cake please place in a suitable container and consume within 3 months.

The initial deposit payment is by bank transfer only. The remaining amount can be paid either by bank transfer or with cash. If paying by cash please bring the correct amount on collection. Cheques are not accepted.

The cake will not be released from the premises if no final payment has been made.